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Omnilogic has become Kofax VAD Distributor in Romania, Croatia,

Slovenia, Serbia and Bulgaria!

2014-07-28 15:10:32
 

OMNILOGIC, the leading player on the IT&C Value-Add Distribution market in Romania and Adriatic region, announces the conclusion of a distribution agreement with a new major technology partner:

KOFAX, a leading provider of smart process applications that simplify the business critical First Mile™ * of information-intensive customer interactions. KOFAX combines market leading capture, process management, analytic and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs.

What Kofax solutions can do:

- Enable organizations to eliminate manual claims processing and engage with its customers via their preferred channels, thereby increasing customer satisfaction

- Turn smartphones into information capture devices with more dynamic apps that meet customers where they are, when they want to be engaged and on their preferred channel.

- Help organizations to improve customer service and accelerate transactions across all lines of business while driving greater revenue.

- Kofax TotalAgility provides an essential link between an organization's systems of engagement and systems of record to help increase responsiveness to customers, improve service levels and gain competitive advantage in order to better manage and grow businesses while greatly reducing operating costs.

- Kofax Capture improves processes by collecting and transforming hard-copy or electronic documents and forms―including handwriting and bar-codes―into accurate, accessible information that can then be delivered to applications and databases virtually anywhere in the world.

- Help organizations extract and distribute a wide variety of information from paper and electronic data

- Seamlessly integrate captured information into existing systems and processes

- Improve information quality and consistency

- Reduce labor costs

- Eliminate time and cost of shipping documents to centralized processing centers

Kofax applications dramatically transform and simplify the business critical First Mile™ of real time, information intensive customer interactions.

"By signing  this important partnership agreement with Kofax, a leader in smart capture, BPM, dynamic case management and mobile applications, we are looking forward for new growth opportunities within both Romania and the whole Adriatic region.

Starting today, Omnilogic and its qualified Business Partners are able to offer, implement and support complete solutions that encompasses multichannel capture, business process and case management, data integration, advanced analytic and mobility to all our potential  customers from Romania, Slovenia, Croatia, Serbia and Bulgaria” stated Mr. Gabriel Marin, Chief Executive Officer at Omnilogic.

Note:

*  The “First Mile” is the main trademark of Kofax and represents a core element of the Kofax vision and tag line “To Make the First Mile™ of Business Smarter.”  First Mile describes the initial information-intensive interactions customers have with an organization, such as loan applications, claims submissions, and new account openings, and the challenge of interacting with a business via multiple devices and methods of communication. These interactions can be time consuming, slow, and prone to error and can adversely affect a customer’s perception of a business, particularly during the initial stages of a transaction.

Kofax claims to make the “First Mile” of customer interactions better by providing software and technology applications – document capture, process management, dynamic case management, mobile applications and analytics software – that enable a business to provide an improved user experience by connecting an organization’s system of record (e.g., ERP, CRM and LOB systems) with its systems of engagement (e.g., email, fax, web portals, mobile devices).

Kofax established the First Mile trademark in 2013. It was created as part of the company’s strategy to provide “smart process applications”, an emerging category of application software defined by independent technology and market research company Forrester Research as a “new generation of packaged applications focused on human-centered business activities that are collaborative in nature, loosely structured, and subject to change yet are critical to the successful operation of any business or government enterprise.”

***

About Kofax

Kofax is a leading provider of smart process applications for the business critical First Mile of customer interactions. These begin with an organization's systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization's customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax Software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.

About Omnilogic

Established in 1992, Omnilogic - the leading Value-Add Distributor in Romania and in the Adriatic region - has constantly  launched some of the world’s top technologies both in Romania and on the SEE regional market.

Omnilogic has specialized not only in selling IT&C complex, Value-Add products such as high-end systems, storage, specialized software, networking and telecommunication solutions, but also pioneered (since 2008) the regional market for Cloud services such as IaaS (infrastructure-as-a-service), SaaS (software-as-a-service) and AaaS (Applications-as-a-Service), all delivered from its own, special-purpose and international certified Tier-3 Datacenter, located in its headquarters in Bucharest/Otopeni.

The Omnilogic portfolio of Technology Partners includes, with very few exceptions, all major, dominant IT&C hardware and software manufacturers  of the last two decades, such as Oracle, Cisco, IBM, VMWare, EMC, Dell, etc.  For more information, visit www.omnilogic.ro.